Please read these terms and conditions (hereinafter: “terms and conditions”, “terms”) carefully before using the Ai Degree Platform (hereinafter: “Platform”) operated by Global Glass LLC (hereinafter: “The Company”).
1.1. By using this platform, you certify that you have read and reviewed this Agreement and that you agree to comply with its terms. If you do not want to be bound by the terms of this Agreement, you are advised to stop using the Platform accordingly. The Company only grants use and access of this Platform, its products, and its services to those who have accepted its terms.
1.2. The Platform and Services are intended for use by individuals who are legal residents of the United States. By creating an account, purchasing AI Units (see the full definition of the term in Section 10), applying as a Teacher, or otherwise accessing or using the Platform, you represent and warrant that you are a legal resident of the United States and are otherwise eligible to use the Platform under these Terms. Providing false, misleading, or incomplete information regarding residency or eligibility constitutes a material breach of these Terms. The Company may request reasonable information to verify eligibility and may suspend, restrict, or terminate access, freeze AI Units, cancel bookings, or take other appropriate measures if it reasonably believes a User is ineligible or has made a false declaration. To the fullest extent permitted by law, you shall indemnify and hold harmless the Company from losses, claims, fines, penalties, costs, and expenses to the extent arising from your false representation regarding residency or eligibility.
2.1. The Platform operates solely as a technological marketplace and intermediary that enables connections between teachers, students, and organizational users, each individually referred to as a “User”. The Platform does not itself provide formal educational, academic, or professional instruction.
2.2. Nothing in these terms shall be deemed to create any employment relationship, partnership, joint venture, agency, or fiduciary relationship between the Platform and any teacher, student, or organization (the Users). Teachers act as independent service providers and are solely responsible for the content, quality, legality, and delivery of the educational services they provide.
2.3. The Platform does not supervise, direct, or control teachers’ instructional methods or content and disclaims all responsibility arising from or related to any teacher-student interaction.
3.1 Users acknowledge and expressly consent that live sessions, group sessions, related session content, and associated in-platform interactions may be recorded, transcribed, stored, reviewed, and processed as a condition of using the Platform.
3.2 Recordings and transcripts may be used for quality assurance, complaint handling, internal training, teacher feedback, temporary student access, and archival purposes.
3.3 Access to recordings may be time limited. The Platform may delete recordings at its discretion due to storage, legal, or operational considerations.
3.4 Users may not copy, distribute, upload, publish, or otherwise share recordings or transcripts.
3.5 While recordings are not currently used to train artificial intelligence models, the Platform reserves the right to do so in the future in compliance with applicable law and updated disclosures.
3.6 The Platform may use automated or AI-assisted tools to generate transcripts, captions, and operational reviews of session content for quality assurance, safety, moderation, support, complaint handling, accessibility, and related Platform purposes.
4.1. Before you continue using our Platform, we advise you to review our separate Privacy Policy, which governs the collection, use, and processing of personal data.
4.2. The Platform may use cookies, SDKs, pixels, and similar technologies as described in the Privacy Policy and any applicable Cookie Policy. Users may be provided with choices regarding non-essential cookies and similar technologies in accordance with applicable law.
4.3. The Company strives to support accessibility in the Platform and may use third-party tools or integrations relating to interface accessibility, video delivery, captions, or live transcription. Certain accessibility, captioning, or transcription features may be AI-assisted and are provided on an “as is” and “as available” basis; they may contain errors, omissions, delays, or inaccuracies, and the Company does not warrant that such features will be uninterrupted, complete, or error-free. Teachers, as independent service providers, are solely responsible for the accessibility of the content they create, upload, or present through the Platform, including slides, documents, files, links, and externally hosted media. Temporary failures, outages, or limitations of third-party accessibility, video, or transcription services shall not by themselves give rise to liability, refunds, or damages, except as required by applicable law.
4.4. You agree that in the event you encounter any fundamental accessibility barrier, you will provide written notice to the Company (via email: legal@aidegree.net) and allow a period of thirty business (30) days (United States) for the Company to coordinate a resolution with its third-party providers or service providers before initiating any legal action.
5.1. You must be at least 16 (sixteen) years of age to register for, access, or use the Platform as a student for educational purposes. By using the Platform, you warrant that you are at least 16 years of age and you may legally adhere to this Agreement. The Company assumes no responsibility for liabilities related to age misrepresentation.
5.2. You must be at least 18 (eighteen) years of age to register for, access, or use the Platform as a teacher. By using the Platform in such capacity, you represent and warrant that you meet this age requirement and have the legal capacity to enter into and be bound by this Agreement. The Company assumes no responsibility or liability for any age misrepresentation.
6.1. You agree that all materials, products, and services provided on this website are the property of the Company, its affiliates, directors, officers, employees, agents, suppliers, or licensors including all copyrights, trade secrets, trademarks, patents, and other intellectual property. You also agree that you will not reproduce or redistribute the Company’s intellectual property in any way, including electronic, digital, or new trademark registrations.
6.2. You grant the Company a royalty-free and non-exclusive license to display, use, copy, transmit, and broadcast the content you upload and publish. For issues regarding intellectual property claims, you should contact the Company in order to come to an agreement.
6.3. Teachers represent and warrant that all materials, lessons, recordings, and content they provide are original or properly licensed. Teachers represent and warrant that all materials, lessons, recordings, and content they provide are original or properly licensed, and that they have all rights necessary to assign and grant the rights set out in these Terms.
6.4. To the fullest extent permitted by applicable law, all lesson plans, lesson materials, slides, exercises, assignments, recordings, transcripts, captions, annotations, metadata, and other content created, prepared, adapted, uploaded, delivered, or first fixed by a Teacher in connection with the Platform or any services performed through the Platform (collectively, “Teacher Works”) shall be deemed specially ordered or commissioned works made for hire for the benefit of the Company. To the extent any Teacher Works, or any portion thereof, do not qualify as works made for hire, the Teacher hereby irrevocably assigns, transfers, and conveys to the Company all right, title, and interest worldwide in and to such Teacher Works, including all copyrights and neighboring rights, renewals, extensions, and causes of action relating thereto. To the extent any such rights cannot be assigned under applicable law, the Teacher grants the Company an exclusive, perpetual, irrevocable, worldwide, transferable, sublicensable, royalty-free license to use, reproduce, modify, adapt, distribute, display, perform, create derivative works from, enforce, and otherwise exploit such Teacher Works for any business purpose related to the Platform. To the fullest extent permitted by law, the Teacher waives, and agrees not to assert, any moral rights or similar rights in the Teacher Works against the Company or its licensees.
7.1. As a User of this website, you may be asked to register with us and provide private information. You are responsible for ensuring the accuracy of this information, and you are responsible for maintaining the safety and security of your identifying information. You are also responsible for all activities that occur under your account or password.
7.2. If you think there are any possible issues regarding the security of your account on the website, inform the Platform support immediately so we may address them accordingly.
7.3. We reserve all rights to terminate accounts, edit or remove content and cancel orders at our sole discretion.
7.4. Users may request account deletion in accordance with the Privacy Policy and any procedures made available on the Platform. The Company may, in its discretion, later provide self-service account deletion tools through the Platform. Users may opt out of marketing communications at any time, but such opt-out shall not apply to essential service-related, transactional, security, legal, billing, compliance, or account-administration communications.
8.1. Users of the Platform may register and participate in one or more of the following capacities:
8.2. Each category of User may be subject to additional obligations, restrictions, and policies applicable specifically to that role. Organizations are responsible for ensuring that their associated teachers comply with these terms.
8.3. The Company may approve, reject, suspend, or prioritize Teacher applications, profiles, and listings through manual review, automated tools, and AI-assisted systems. The order, prominence, and visibility of Teacher profiles on the Platform, including on the home page, in search results, recommendations, and promotional placements, may be determined based on one or more factors defined by the Company in its discretion, including ratings, reviews, responsiveness, availability, completion history, profile quality, student feedback, reliability metrics, safety or compliance indicators, commercial considerations, and promotional campaigns. Teachers who completed early registration or pre-launch onboarding may receive temporary preferential placement for up to three (3) months following launch or activation, as determined by the Company. The Company may modify these criteria or promotional rules at any time and does not guarantee any minimum visibility, ranking, student demand, or booking volume.
9.1. Users shall maintain professional, respectful behavior and comply with the Platform’s guidelines regarding attire, profile images, and communications. Such guidelines are intended to ensure a respectful, inclusive, and professional learning environment and may address, inter alia, appropriate appearance, non-offensive imagery, respectful language, and suitable conduct during sessions and Platform interactions.
9.2. Users are responsible for ensuring that they have access to a stable, reliable, and sufficiently fast internet connection, and that they participate in sessions from a suitable, quiet, and distraction-free environment, in order to enable proper, continuous, and uninterrupted participation in the session.
9.3. The Platform reserves the right to remove content, suspend, or terminate accounts that violate conduct standards or harm the Platform’s reputation.
9.4. Users shall not circumvent the Platform by initiating or encouraging direct, off-platform communication or transactions, including by sharing personal contact details such as phone numbers, email addresses, social media accounts, or external messaging links.
9.5. To help maintain a safe learning environment, prevent abuse, detect harassment, and enforce these Terms, the Platform may monitor, review, filter, scan, retain, or analyze communications and interactions conducted through the Platform, including messages and live-chat content, by manual means and/or through automated tools or third-party safety services, subject to applicable law.
9.6. Users may report harassment, abuse, discrimination, inappropriate content, safety concerns, or attempts to circumvent the Platform through the contact form made available on the Platform, including by selecting the relevant subject category where provided. The Company may investigate any report, preserve relevant evidence, and take any action it deems appropriate, including warnings, content removal, session cancellation, suspension, termination, or cooperation with law enforcement or regulators where appropriate. The Platform is not an emergency service; if you believe there is an immediate threat to safety, contact the appropriate emergency services first.
9.7. Any issues or disputes regarding a lesson session must be reported through the Platform within 24 hours of the scheduled end time of the session. After a report is filed, the associated AI Units (Student side) and/or payment (Teacher side) will be placed on hold while the Platform conducts a review, which may take several business days and include reviewing system logs, session recordings, or other checks.
10.1. AI Units are virtual, non-monetary credits that may be purchased through the Platform and used exclusively to book educational sessions. For more detailed information about AI Units, see the AI Units Purchase and Use Agreement.
10.2. Users do not purchase lessons directly. Lessons may only be booked using AI Units.
10.3. AI Units do not constitute currency, electronic money, securities, or investment instruments and may not be used for speculative or profit-generating purposes.
10.4. AI Units are personal, non-transferable, non-assignable, and may not be redeemed for cash or withdrawn.
10.5. Except as expressly stated in these Terms, on the Platform, or as required by applicable law, purchases of AI Units are final and non-refundable, including where AI Units have been partially or fully used, redeemed, allocated to bookings, or affected by account suspension for cause.
10.6. Nothing in these Terms limits any non-waivable rights a User may have under applicable law. However, before initiating a chargeback or payment dispute, you agree to first contact the Company and use the Platform’s internal support or refund-review process. If you initiate a chargeback, reversal, or payment dispute for a charge that the Company reasonably determines was validly authorized and not otherwise refundable under these Terms, the Company may suspend or terminate your account, freeze or reverse related AI Units, cancel pending bookings, withhold access to services, and recover chargeback fees, processing costs, collection expenses, and any amounts owed, to the fullest extent permitted by law. The Company may respond to any chargeback or dispute using relevant records, including account acceptance logs, booking records, attendance records, session metadata, communications, and delivery confirmations.
10.7. AI Units do not expire unless otherwise expressly stated by the Company in these Terms or on the Platform.
11.1 By participating in group sessions, Users acknowledge and consent to a group learning format, meaning an instructional session conducted by a teacher with multiple participants simultaneously, in which content delivery, interaction, questions, and participation are managed at the teacher’s discretion. Teacher attention may be shared among participants, and equal speaking time or individualized instruction is not guaranteed.
11.2 Teachers shall conduct group sessions (up to 5 Students in a group) in a professional, respectful, and non-discriminatory manner and shall provide reasonably equal educational access to all participants.
12.1 Students may cancel scheduled sessions within the cancellation window specified on the Platform. Timely cancellations may result in a credit of AI Units. Late cancellations may result in partial or full forfeiture of the AI Units.
12.2 If a teacher cancels a session, the Student shall receive a credit of the applicable AI Units. Repeated cancellations may result in penalties, suspension, or removal of the teacher. In addition, in cases of repeated, unjustified, or last-minute cancellations not qualifying as Force Majeure, the Platform may, at its discretion, impose financial adjustments or deductions from amounts otherwise payable to the teacher, as a reasonable measure to compensate affected Students or protect the integrity of the Platform.
12.3 The Platform may cancel sessions due to technical failures, force majeure, or policy violations. In such cases, Students shall receive AI Unit credits only, and no cash refunds shall be issued.
12.4 The Platform may suspend or terminate accounts, restrict access, freeze AI Units, or remove teachers at its discretion in cases of suspected fraud, abuse, or policy violations. Actions taken in good faith shall not give rise to liability or compensation claims.
12.5 For more detailed information, see the AI Units Purchase and Use Agreement.
These Terms and any dispute, claim, or controversy arising out of or relating to the Platform, the Services, AI Units, or these Terms shall be governed by and construed in accordance with the laws of the State of New Jersey, without regard to its conflict-of-laws principles.
14.1 Before commencing arbitration or court proceedings, the complaining party shall send written notice (via email: legal@aidegree.net) of the dispute to the Company, describing the nature of the dispute and the relief sought, and the parties shall attempt in good faith to resolve the matter informally for at least thirty (30) business days (United States).
14.2 Except for claims that may be brought in small claims court and claims for injunctive or equitable relief relating to intellectual property, confidentiality, data security, unauthorized access, payment fraud, chargebacks, or circumvention of the Platform, any dispute, claim, or controversy arising out of or relating to these Terms, the Platform, the Services, or any transaction with the Company shall be finally resolved by binding individual arbitration administered by the American Arbitration Association (“AAA”) in accordance with its applicable rules. The seat of arbitration shall be New Jersey, USA, unless otherwise required by applicable law. The arbitration may be conducted remotely, by submission of documents, or in person, as permitted by the applicable rules or determined by the arbitrator.
14.3 To the fullest extent permitted by law, all disputes must be brought solely in an individual capacity, and not as a plaintiff or class member in any purported class, collective, consolidated, representative, or private attorney general proceeding.
14.4 For any matter not subject to arbitration, and for actions to compel arbitration, confirm or vacate an award, or seek permitted injunctive relief, the parties consent to the exclusive jurisdiction of the state and federal courts located in New Jersey, USA.
You agree to indemnify the Company and its affiliates and hold the Company harmless against legal claims and demands that may arise from your use or misuse of our services. The Company reserves the right to select its own legal counsel.
16.1 To the maximum extent permitted by applicable law, the Company is not liable for any direct, indirect, punitive, incidental, special, or consequential damages that may occur to you as a result of your use or misuse of our Platform. Notwithstanding any other provision in this Agreement, the Company’s total aggregate liability arising out of or related to this Agreement or the use of the Platform, whether in contract, tort, or otherwise, shall not exceed the greater of (a) one hundred U.S. dollars ($100) or (b) the total fees paid by the user to the Company in the six (6) months immediately preceding the event giving rise to the claim.
16.2 The Company reserves the right to edit, modify, and change this Agreement at any time, also the right to modify and change the Platform at any time We shall let our Users know of Agreement changes through electronic mail. This Agreement is an understanding between the Company and the user, and this supersedes and replaces all prior agreements regarding the use of this Platform.